I have replaced over 30 window of which PUKTREE sent me the glass free, except they expected me to pay outrageous $$$ for shipping, this was done due to a LIFETIME warranty on the glass. I have spent well over 100 hours replacing, glazing painting etc. We built our home in 2002 and spent a fortune on PUKETREE windows.
#PEACHTREE DOORS HOW TO#
Any ideas as of how to get satisfaction in the form of compensation would be greatly appreciated! So I not only had to put down a new floor, I also had to buy another expensive door! From what I've been reading about this company, it seems to me that a complaint to them would be a waist of time.
#PEACHTREE DOORS INSTALL#
so today was the day we took out the door so we could install a new door and I wanted to see if my suspicions were correct that the door had to be defective from the time it was installed to now, and I was right! on the bottom of the door where they install the screws through the sill plate into the non moving door, there was one screw that missed the door and went through the drain channel which in turn allowed water to get access to the sill plate and eventually rot the wood which in turn caused the water to leak onto my floor and the rest is history. Eventually our hardwood floor got ruined, so now we are in the process of installing a new floor at great expense. Still the same result! Now frustration has really set in and with no other ideas of a remedy remaining, we put towels down in front of the door every time it rained. Didn't help so I pulled off the siding from around the door and installed flashing all around the door and more calk. so I got out the caulk gun and began caulking every seem that I thought could be the potential leak area. the problem continued every time it rained from the south which is the side of the house the door is on. After about six months we started noticing the floor looking wet at about the center of the door. We had a Peechtree patio door installed several years ago. How does the window companies get away with not having to honor them? I know that Home Depot didn't make them but shouldn't they offer some kind of help in bringing Peach tree to Task? I worked in the automotive field for 38years and when one company bought out the other they were responsible for the warranties. I contacted peach tree in Medford Wisconsin, I was sent to an other number and told that they were not responsible for anything before 2009 when they bought the company. So I went out and remover the siding under the doors and my sill were completely rotted out. Worse yet, I read that it would let water into the sill and cause damage. I went on the internet this spring and was looking at other complaints and there it was Peach tree had not put in weep holes on the bottom tray and water and ice would build up causing the problems I was having. I did complain to Home Depot but they had no knowledge of the problem. I kept having problems with the corners of the doors so I kept cleaning them out and making sure the snow and rain didn't pool up as best as I could.
To be honest they were less money and with a thirty year warranty I thought why not.
I was told they came with a 30 year warranty and was one of the major brands being sold. I went to the Home Depot to buy two French doors, I was looking at Anderson when the employee suggested I buy peach tree doors. Any ideas how to get them to back up there warranties.
#PEACHTREE DOORS WINDOWS#
I wouldn't trust Peachtree or Heartland doors and windows on any of my house needs. Like I have $25,000 sitting around to buy new windows and doors and have them installed. But they would sell me a different product that is better then Peachtree. I called Heartland doors in Topeka ks and they said they don't carry peachtree any more because to many problems with product. Then on outside bottom of upstairs sliding door a piece 1/2" x length of door fell off and that's when I found out the door was rotted at bottom. I kept calling them and they finally sent me 1replacement window and won't do anything about the bubbling of the seals on the other windows.
All seals between window panes bubbled and one started getting moisture between glass I called Heartland and they came out and looked at it and said there was no problem. The first year started having trouble with them. We built house in 2004 and were going to use pella products but greg at Heartland door and window in Topeka ks talked us into using peach tree and had a great warranty and said how great of product it was.